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Competent Adviser is an online competence testing and knowledge solution designed by experienced mortgage, compliance, training and IT professionals who understand the changing requirements of mortgage practitioners operating in a fully regulated environment.

We are a specialist web-based service concentrating on providing the financial services organisation of today with a high quality Training and Competence solution that encompasses everything they will require to meet the regulatory requirements and workforce development needs of the future - from recruitment aids, personalised CPD programmes to supervisory & reporting functions and fully compliant regulatory audit trails.

In addition, our comprehensive, regularly updated Knowledge Zone, offers our users an essential every day research tool to ensure they remain fully updated of developments both of a regulatory and product nature.

Competent Adviser provides you with a solution that places the facts you need right at your fingertips.

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Competent Adviser was launched in the summer of 2003, based around ideas that had been in development over a number of years.

The objective was to provide the mortgage professional of today with the tools they required to demonstrate their ongoing competency in the role.

This required us to develop a system that encompassed every aspect of the mortgage sales process and included everything from complying with initial disclosure requirements through to how to demonstrate you were treating customers fairly whilst at the same time making it easy for everyone from the experienced mortgage principal to the newest recruit to update and improve their knowledge. No mean feat!

Along with that we wanted to provide our corporate users with in-depth management information enabling them to quickly identify and address training issues on a company wide basis ensuring their staff were constantly enhancing and improving the knowledge required to do their role effectively.

Today, with almost 5000 users dependent on our system, we remain committed to constantly looking at ways we can enhance and update the learning experience with a team of industry professionals and IT experts dedicated to ensuring Competent Adviser remains at the forefront of financial service learning technology