Clive Tuckett, Lloyds Banking Group

I think everyone is very quick to email when something has gone wrong and make complaints but they are not as quick to email to say thank you and praise people so I wanted to take a couple of minutes to send my thanks. I wanted to say a big thank you to you and your team and call out Gay for how she helped me with a couple of tech issues I initially had when logging in. She answered my emails instantly and resolved the problem with my login which really helped me with the work I am currently